Project RAISE – Help and Support

The training schedule has been updated!

Please register for one of the sessions below. All sessions are in room 103, 256 McCaul Street
MRHP Course and Clinic registrations are now managed through Centre for Research & Innovation Support (CRIS). The first time you access the CRIS registration system, EVE, you will be prompted to create a short user profile. After having completed your user profile, you will be able browse the event calendar, or go back to the RAISE Help & Support page. Importantly, you also need to REGISTER for the specific course by clicking directly on the session you would like to attend. Registered attendees will receive a confirmation email.

My Research Human Protocols (MRHP) Basics for PIs, PI Assistants, and Students

My Research Human Protocols (MRHP) & My Research Animal Protocol (MRAP) User Clinic

My Research Funding Applications (MRA)

My Research

Log into My Research

System Downtime / Planned Maintenance

There are no upcoming scheduled down times for My Research.

The standard hours of availability for the My Research system are 7:00 AM to 1:00 AM next day.

Documentation and Training

My Research Applications (MRA)


Research Funding Applications


Frequently Asked Questions (FAQs)

Non-Funded Research Agreements


Frequently Asked Questions (FAQs)

My Research On Line (MROL)

My Research Animal Protocols (MRAP)

MRAP Frequently Asked Questions (FAQs)

My Research Human Protocols (MRHP)

MRHP Training Schedule 2019

MRHP Frequently Asked Questions (FAQs)

Note: Below questions will be linked as content becomes available. Please contact the RAISE Helpdesk if your topic is unavailable.



I am a Supervisor

Supported Browsers

My Research now supports Safari and Chrome, in addition to Internet Explorer and Firefox.

Please note that in all browsers, POP UPS MUST BE ENABLED in order to use My Research. If you are unable to open a page or window, please check that your pop ups are enabled:

In IE and Firefox you will see a pop up blocker message at the top of your screen when you are blocked from a screen requiring pop ups (e.g. Display an existing Application). Click on the “Options” button on the pop up blocker message and select “Always Allow” pop ups from

In Chrome, the pop up blocker icon appears with a red X, immediately to the left of the bookmarks icon (yellow star). Click on this blocker icon and select “Always Allow Popup from”.

chrome pop up

In Safari, there will be no message when a pop up is blocked. Before starting your MRA application, please click on Safari > Preferences > Security — uncheck “Block Pop-up Windows” if it is checked.

Mobile platforms are not available.

Web Accessibility

For questions and feedback about the accessibility of content on or the RAISE Systems , including alternate-format requests, please contact us through our RAISE Helpline at 416-946-5000 or by email at – we welcome your feedback at any time.

RAISE Helpdesk

For help and support using My Research Applications (MRA) please contact the RAISE Helpdesk by telephone or email.


Helpline: 416-946-5000


Regular Hours of Operation

9 AM to 5 PM, Monday to Friday (excluding holidays)

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